Privacy Policy

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

User Rights

Your Rights

Subject to legal limits, individuals may request access to their data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where we rely on consent for a specific activity, that consent may be withdrawn for future processing.

Available rights depend on the nature of the data and the applicable law.

Requests

How to Make a Request

To make a privacy request, provide enough information for us to locate the relevant record and verify your identity or authority to act for another person. We may ask for additional details if needed to protect the privacy of others or to comply with legal duties.

Requests are handled after we confirm identity and review the scope of the request.

Data Retention

Retention

We retain personal data for as long as needed to manage inquiries, complete bookings, deliver edited files, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it in a practical manner consistent with our systems and recordkeeping duties.

We keep information only for the period needed for the stated purpose or legal recordkeeping.

Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this notice when our practices or legal obligations change.

01 · Collection

Data We Collect

We may process identification and contact details, inquiry content, booking information, product and shot-list details, reference materials, session notes, proof-gallery selections, delivery records, payment status, and technical data such as device and usage information. Where a business client provides product information or usage notes, we process that material as part of the service workflow.

The data collected depends on the inquiry, booking, and delivery steps used.

02 · Sources

Sources of Data

We receive data when a user submits a contact form, sends an email, calls to arrange a consultation, books a session, shares a shot list or reference images, approves sample setup, reviews proofs, or completes payment. We may also collect limited technical data automatically when the website is used.

Most information comes directly from the customer or from the customer’s product materials.

03 · Cookies

Types of Cookies

We may use essential cookies to keep the site functioning, preference cookies to remember basic settings, and analytics cookies to understand how visitors use the site. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to identify users for unrelated purposes.

Cookie use is limited to operational and analytical functions that support the site.

04 · Controls

Cookie Controls

Users may manage cookies through their browser controls and, where available, site-level preferences. Disabling some cookies may affect form submission, session continuity, or gallery access. We do not rely on cookies to collect more information than is needed for basic site operation and measurement.

Browser settings can usually limit or remove non-essential cookies.

How We Use Data

We use personal data to respond to inquiries, assess product count and style needs, prepare quotes, coordinate delivery of products for studio sessions, confirm shot lists and sample setups, produce and edit photographs, manage proof-gallery review, deliver files, process payments, keep records, maintain site security, and comply with legal obligations. We may also use limited technical data to improve site performance and troubleshoot errors.

Processing is limited to the studio’s ordinary business and delivery needs.

Service Providers

We may share data with payment processors, website and hosting providers, email and communication tools, file delivery systems, and other operational vendors that support booking, storage, editing, or delivery. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality safeguards.

Service providers receive only the information needed to perform their function.

Legal Disclosure

Personal data may be shared when required to comply with law, respond to lawful requests, protect our rights, prevent fraud or misuse, or support the completion of a customer’s project. If a disclosure is not required for those reasons, we do not share data outside the ordinary service workflow.

We disclose information only when there is a lawful basis or a clear operational need.